Get in touch

Talk to a person,
not a queue.

Order questions, warranty claims, or deciding between two benches, our team answers this inbox directly.

2hr
avg. response
In-house
support team

Email

Best for order numbers, photos, or anything detailed.

support@ravianretail.com

Phone

For urgent order issues, Monday to Friday.

+44 191 743 7100

Alternate line

A second number for when the main line is busy.

+44 192 594 5175

Live chat

Fastest option during business hours.

Start a chat →
Send a message

We usually reply within two hours during business hours

This form goes straight to our support inbox, not a third party.

Company details

Ravian Retail LTDCompany no. 14050025
VAT registeredUK & multiple EU jurisdictions
Based inNorth West England, UK

Support hours

Monday – Friday9:00 – 17:00
Saturday10:00 – 14:00
SundayClosed
Before you write in

These might already answer it

Where's my order? Returns & warranty policy Delivery times & costs Company & registration details Trade & wholesale enquiries Assembly & product guides
Why choose Ravian Retail

Before you reach out

Lifetime warranty

On all equipment

Free delivery

On orders over £500

2hr response

During business hours

180-day returns

Easy process